Shipping
- We ship all orders ground via USPS.
- There is a flat fee of $7.50 per order for most orders.
- Rugs and horse saddle pads have a flat rate shipping fee of $20.00 per order.
- International shipping is currently not available.
Returns
- Refunds are contingent upon inspection of item(s) once we receive them.
- The customer is responsible for all shipping costs. This includes outbound shipping and return shipping.
- Eligible returns require items to be unused and in the same condition as sold.
- Returns must also be in the original packaging.
- Original proof of purchase is required for returns.
- All returns must be made within 30 days of purchase.
- Seller is not responsible for damage of products if occurred in the shipping of the return product.
- Returns should be mailed to Cotton Creek Farms at 11885 Jewell Road in Thompsonville MI 49683.
Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If your return is approved, your refund will then be processed and your credit will be applied to the original method of payment.